How to Order

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How to Custom Order my Jewelry Designs on this website

All my Collections are debuted exclusively here on YesterdayAfter website see the Jewelry Portfolio
jewelry can only be obtained for purchase online here or through my CarolinaRussoArt Shop.

Jewelry Made to Order
My Jewelry Collections are designed and created as One-of-a-Kind or Limited Edition.  I like to keep my designs of any kind as unique as possible, revealing my artistic vision of individualized handmade creations.

Limited Edition
My Limited Edition items would be “Made to Order” and will never be re-produced in high numbers. Often my designs are made as “Limited Edition with fixed number” like 1/10 which means no more than 10 reproductions of the same design unless I indicate otherwise. Each reproduction of any design would be made as One-of-a-Kind, it means that also if I am reproducing a design in limited edition it would be slightly different to one another, and uniquely made. It would be created exclusively for you.

Ready to Ship
Sometimes there would be Jewelry designs made as “Ready to Ship”. I will indicate that in my descriptions when posted and in that case you can just fill in the Custom Order Form indicating the name/title for that specific jewelry item.

FAQ about placing orders for custom jewelry

Please first make sure to read Policies and Shipping here

How do you place an order?
You can fill in the Custom Order Form here

From there, when I receive your custom order form, I will have an initial contact with you. Then I will send a detailed sketch, if necessary, and communicate with you until the design is finalized. You will receive an invoice with the price and a detailed description of materials used and a delivery time frame.

What is the next step?
An upfront full payment prior bringing my designs to life is required. Due to the nature and conditions of custom orders I will not start creating or handcrafts a custom item until payment has cleared. I will be discussing all the design options with you at free of charge. Once you are happy with the design and we are agreed to start bringing my design to life, then you receive an invoice and payment must be made and cleared in order for work to begin. I will do all my best to ensure that custom orders will meet all customers expectations. As final step you will receive an email  including a photo showcasing the complete jewelry piece for you to see it prior shipping.
In your parcel you will receive your made to order jewelry piece, the invoice, and my hand-signed Certificate of Authenticity.
I care about details and packaging which I like to personalize with each item.

How long will it take to make a custom ordered jewelry piece?
The answer to this question depends on the complexity of the design and if I have other requested orders, but most made to order jewelry designs can be completed within 3 to 7 days 1 week time frame. You will be given an agreed upon delivery date.
Express orders can be discussed at additional cost.

How do I make payments?
Please note that if you order here on YesterdayAfter website Payment method accepted it is only via PayPal I will send you as Order Confirmation a PayPal Invoice or if you know your price total you can directly use the PayPal button Buy Now that you find in a widget on my sidebar.
Internet security it is a very important issue and PayPal insure protection to customer and seller. To protect you I can only send parcels to the same physical address where your bank statements are registered at, or the confirmed address that appear in your PayPal account.

Refunds and Exchanges

VERY IMPORTANT please note that all Custom Orders are non-refundable.
If you are unsatisfied with an item “NOT” Custom Ordered, please notify me promptly after receiving it. If the item is not what you’re expected and I made a mistake, I will issue a full refund once I receive the item back in perfect conditions. Item must be shipped back within three days upon approval by me in the same original condition as you received it. Return shipping fees is the responsibility of the customer.

Customer Satisfaction
and happiness it is my priority and the most important things to me. I wish for my customers to have a wonderful experience during the whole process while purchasing my unique items and to truly love my creations while wearing them.